UPDATE: my quilts have found! Thank you all for your prayers and kind words!
I’m completely devastated! After my One Block Wonder Trunk Show for Quilting by the Lake in Lake Havasu, Arizona I shipped my quilts home by UPS only to have them disappear at the Chicago Area Consolidation Hub (CACH) Facility in Hodgkins, Illinois. I have no idea how long their investigation will take. These Quilts are irreplaceable. I can not just remake them. I am writing this because I feel helpless and frustrated!
It would be nice if you would add a statement at the top of this post that they were found. This has gotten a life of it’s own. CACH handles 1.5 MILLION packages a day and the mistake was discovered quickly and they’ll get back to you. Just a suggestion.
(I know you made a new post, but this one is the one being copied over and over and over again!
LikeLike
Thanks
LikeLike
UPS just lost my quilt that was entered in Paducah. It has been two weeks! ☹️ They delivered an empty tube to my ups location. I hope that I get lucky like you. I am SO glad you got your quilts back!
LikeLike
Don’t let up for a minute. Keep calling and calling them. I’m so very sorry! I wish you best of luck!
LikeLike
OMG, I can’t imagine your heartbreak! I’m praying that they are found and returned to you. I’m so sorry this happened to you.
LikeLike
So so sorry to hear this, quilts are
absolutely beautiful, do hope they
are found, prayers
LikeLike
This is awful. I would file a police report, also. I will be praying that they are found….safe and I damaged.
LikeLike
You can’t file a police report unless there is evidence of a crime. Misdirected packages are horrible but hardly a criminal act.
LikeLiked by 1 person
So, my contact just informed me they found 10 custom made quilts in Arizona at our facility. Yay!!
LikeLike
I had 15 quilts in one box.
LikeLike
How do they lose a big box like that?
LikeLike
Please understand I’m not trying to be rude. They have scanned my box at CACH in Illinois and then it disappeared. I had 15 quilts in one box weighing over 67 pounds.
LikeLiked by 1 person
Do you want them back or not? Let me know this AM or I’ll tell loss prevention to forget it. I can’t believe I have to beg you to let me help you. Now I’m wondering if you are trying to pull something. Why would you not want your quilts back? This is insane!
LikeLike
What do you want me to do? If ups has found them why aren’t they contacting me. It like you are threatening me
LikeLiked by 2 people
I am contacting you. Several times, actually. They have no way to connect them to you other than me, and you are not giving me your info.
LikeLike
I am at the hospital right now with my husband and can’t deal with this right now
LikeLike
Why aren’t you contacting ups for me
LikeLike
Quillltr, in all fairness to the blogger, you have not identified yourself or who you work for, or how you are involved. You just demanded info. You are a stranger to her and in this day and age we have to be very careful of who we give info to. Threatening will not help. Please give her more info so she can trust who you are!
LikeLike
THANK YOU
LikeLike
I actually have already given my background on here previously. 42 years at UPS and have tracked down many packages at UPS, including Pepper Cory’s last year. I only got involved because several people messaged me asking for my help. I got the ball rolling with my contacts in loss prevention and have located the quilts. Now no one seems to want them. This is very time sensitive. Overgoods are put on a trailer and shipped out to auction within 48 hrs, and I’ve previously explained. I’ve done all I can, since i have no idea where to send them, or who they really belong to. Without a tracking number, they can’t be claimed.
LikeLike
My quilts have been found. They are in Georgia!
LikeLike
Wonderful. I’ve posted packaging and shipping tips for quilts on several quilt pages on Facebook. They guarantee your quilts will not get damaged or misplaced. I suggest everyone follow them. This is something that is totally preventable if you take proper care.
LikeLike
What about my quilt? A UPS customer relations representative it supposed to be helping me, but I have heard from her lately?? I really want my quilt back
LikeLike
Oh no, all I know is we hounded UPS. I hope you get yours back!
LikeLike
So sorry, but I believe they will be found!
On Mon, Jan 27, 2020, 3:24 PM If These Threads Could Talk wrote:
> ifthesethreadscouldtalk posted: ” I’m completely devastated! After my One > Block Wonder Trunk Show for Quilting by the Lake in Lake Havasu, Arizona I > shipped my quilts home by UPS only to have them disappear at the Chicago > Area Consolidation Hub (CACH) Facility in Hodgkins, Illinois. I ” >
LikeLike
Thank you Linda
LikeLike
Ups lost husbands shipment. Once a claim was filed for the $15,000 That he insured the shipment for they miraculously found the crate. Give it time. All hope is not lost.
LikeLike
I will be fervently praying that your quilts will be found and returned to you!
LikeLike
They have been found. In Georgia. I suspect the package was put on the wrong pallet. Packages all going to the same distribution center are shipped together. Obviously someone misread the scan and put it in the wrong pile.
And before anyone says “inexcusable”…..they handle nearly 16 MILLION packages A DAY. The Chicago CACH handles 1.5 million alone. I think it’s amazing more packages aren’t misdirected. They ARE human.
LikeLike
Actually it is the UPS store in Lake Havasu City. They insisted on putting them in one box that could not handle the weight of 67.5 pounds. The box was severely damaged. They are in Georgia being packed correctly .
LikeLike
I am so sorry this happened. I can tell you they lost my wedding dress. I shipped it from IL to FL and it got lost at a hub in FL. It took a week and they found it and got it delivered but I called daily. Fingers crossed they find them.
LikeLike
Thank you
LikeLike
I would let “Quilltr” Lisa help you. She’s being VERY nice by trying to help you. That’s a UPSer that really cares. To have someone that can get in contact with the people that deal with overgoods & security is really the ONLY person that can truly help you! And say thank you because she’s going above and beyond. Like she said, don’t wait! I’ve been with UPS for 22 years, I know!
LikeLiked by 1 person
Thank you Heidi
LikeLike
I was at the trunk show in Lake Havasu and was amazed at your quilt artistry. I can only imagine the depths of loss you must feel. I am hoping and praying that UPS does its job and gets those quilts back to you in pristine condition! Such unique works of art are sure to turn up.
LikeLike
Thank you Beryl
LikeLike
I am so sorry! I shipped one to my brother and the clerk entered the wrong address. They have a system that sometimes enters same house number but wrong street! They never found it. Please check with that UPS store and report it to the police too. A incident report would be created by the police system and if this happens to someone else they could look at past reports for repeat theft or offenders. Not everyone is honest. Please keep us posted.
LikeLike
Thank you Ann Marie
LikeLike
OH. MY. GOD. I cannot imagine many things worse than this, and my heart goes out to you. I completely understand how irreplaceable your quilts are. I hope that they find your box soon and all are in order.
Praying for you and your quilts. Lorna Weber
On Mon, Jan 27, 2020 at 2:24 PM If These Threads Could Talk wrote:
> ifthesethreadscouldtalk posted: ” I’m completely devastated! After my One > Block Wonder Trunk Show for Quilting by the Lake in Lake Havasu, Arizona I > shipped my quilts home by UPS only to have them disappear at the Chicago > Area Consolidation Hub (CACH) Facility in Hodgkins, Illinois. I ” >
LikeLike
Thank you Lorna
LikeLike
Call corporate UPS right away. If your local media has a consumer help line, call them. Keep the pressure on them. Do not let them stop looking for them.
LikeLike
totally tragic BUT….if high valued why not travel with them?
LikeLike
Trusted UPS more than the Airlines. Big mistake!
LikeLike
Oh my good gosh! I can’t begin to wrap my mind around this. Money won’t begin to touch the value of these works of art. Will keep you in my thoughts and prayers for a return of your quilts. Blessings to you.
LikeLike
Thank you Carol!
LikeLike
I’m so sorry to hear that – hopefully they will locate it and return it to you safe and sound. Will pray that it is returned. Joyce
LikeLike
Thanks Joyce
LikeLike
I hope they find them. In the future, maybe send multiples in separate boxes to decrease the risk of loss. Expensive, but more likely they won’t all go missing.
LikeLike
When I sent them to Arizona they were in multiple boxes. The employee at the UPS store in Lake Havasu insisted on sending them in one box!!! And they charged me $200 more to return to NY than to send them to AZ!!!
LikeLike
It sounds like they disappeared at that location. File a police report. I had to do that for an iPhone. It showed up in one day.
LikeLike
Thanks valerie
LikeLike
It cost me $500 for UPS to lose my quilts!
LikeLike
You can pack these in boxes & check as checked bags on the airline – I do that whenever I travel with items like this – it ends up costing less in the long run
LikeLike
I don’t plan on excepting any engagements I can’t drive to!
LikeLike
Horrible. Irreplaceable. How coulf they lose something that big?! Praying for their return! Keep us posted!
LikeLike
Thank you you Barbara
LikeLike
I need your tracking numbers and contact info ASAP. I messaged you on Etsy.
Lisa
LikeLike
I’m being cautious, I don’t know you.
LikeLike
I don’t know you either, but I was willing to help. I already had my contact in security working on it, but she can’t go farther without the tracking number. I found Pepper Cory’s quilts for her last year.
LikeLike
I’d be cautious also. I had 6 quilts lost on international transfer. I understand yr frustration
LikeLike
To many scammers out there. Trust no one outside of the agency.
LikeLike
I AM with UPS. 42 years now. I have lots of contacts and have tracked down many missing parcels. I spent 2 days last year, on vacation, tracking down a famous someone’s lost quilts, and didn’t even get a thank you. Whatever you do, do it quick. You have 48 hrs max before overgoods are shipped out.
LikeLike
@quilltr Hi, Lisa, I would like to contact you about UPS lost quilts. How can I do that? I am @annocsews on Insta. Thank you! Hope you see this!
LikeLike
Hi Ann, I tracked my quilts to see where they disappeared, which was the Chicago UPS Hub. My sister looked up phone number for that hub’s customer service and just kept hounding them until she found someone to help. That per “Judy” is a wonderful person who would not give up. She found them at UPS Headquarters in Atlanta. I was just lucky!
LikeLike
In my last post, I erroneously called you Deb, but meant Jackie …. must have been channeling her, but if you are teaching with these quilts, perhaps you’ll have some students who can lend you a quilt for each technique and ruler used for your next teaching gigs until these lost quilts come home. I’m sure since the word is out, several with come forward to help.
LikeLike
Thank you Linda!
LikeLike
Deb, contact Robbi Eklow as I believe she has dealt with lost quilts with UPS in Chicago. She’s now in Omaha, and you can find her on Facebook as well as Elsie Campbell of Ponca City, OK may have helpful information. Good luck!!!
LikeLike
This is so terrible to read about. Recently a pkg of mine was lost and had ended up in Europe.. some country coding error for dispatching.
In this day & age something like this should never happen .. everything is electronically recorded and tracked and can be traced to last known location and time.
I wonder GPS tracking devices couldn’t be put into a quilt..would help when you read about quilts being stolen.
Hoping to read some good news from you soon💞
LikeLike
Thank you Jennifer
LikeLike
I guarantee they were not stolen. Not possible in our system.
LikeLike
I’m sorry about your quilts. I left.my C-pap machine on a plane in Atlanta, it ended up in a lost and found at Delta. I could only email them and ask them to check on it. It took months and months, they finally found and sent it to me. Give them all the details you can about your luggage that,held the quilts. Also, ask people to spread the word on social media, hopefully someone will contact you and you will get them back. They are beautiful quilts. This happened to someone I took a class from years ago.
LikeLike
Thank you Susan!
LikeLike
Absolutely devastating!!! When you speak with UPS next time, ask them to check the GPS location where the quilts were last located (delivered?). That might help with tracing your shipment. also, ask them to escalate your claim. I hope this information helps. Perhaps, you have already tried these suggestions. I hope that you get them back.
Cenah
LikeLike
Thank you so much!!!
LikeLike
I’m sure they will show up. From a USPS clerk. I prayed too. Kathy
LikeLike
Thank you Kathy!
LikeLike
Horrible – what does UPS say? They are bound to be somewhere; cannot disappear into thin air!
—————————————–From: “If These Threads Could Talk” To: fhj8285@charter.net Cc: Sent: Monday January 27 2020 2:25:15PM Subject: [New post] UPS Lost My Quilts
WordPress.com
ifthesethreadscouldtalk posted: ” I’m completely devastated! After my One Block Wonder Trunk Show for Quilting by the Lake in Lake Havasu, Arizona I shipped my quilts home by UPS only to have them disappear at the Chicago Area Consolidation Hub (CACH) Facility in Hodgkins, Illinois. I “
LikeLike
Thank you!!!
LikeLike
I live 20 minutes from there. Wish I could go look for them. How devastating. Praying they’re found soon.
LikeLike
Thank you Cindy
LikeLike
I am so sorry, that is just too horrible for words. Saying a prayer that they will find them completely in perfect condition.
LaVonne
On Mon, Jan 27, 2020, 2:24 PM If These Threads Could Talk wrote:
> ifthesethreadscouldtalk posted: ” I’m completely devastated! After my One > Block Wonder Trunk Show for Quilting by the Lake in Lake Havasu, Arizona I > shipped my quilts home by UPS only to have them disappear at the Chicago > Area Consolidation Hub (CACH) Facility in Hodgkins, Illinois. I ” >
LikeLike
Thank you Lovonne
LikeLike
What a horrible thing to happen to you. Praying that they will be located soon and returned safely to you.💕💕
LikeLike
Thank you Sandra
LikeLike
I am speechless! Hoping that the trunk is found and returned sooner rather than later. Hugs to you, Jackie.
Marlene
Sent from my iPhone
>
LikeLike
Thank you Marlene.
LikeLike
Jackie,I feel so terrible for you. I know that those quilts were made over years of time, not just weeks or months. I know it won’t bring them back any sooner, but I really hope you had a value and insurance on them when they shipped. I just borrowed a quilt from S180D for a retreat and realized how important it is to keep track of the values of the work we do.I would be very upset and frustrated also. I would be hounding them to look for my quilts and get them back to me “NOW”. Tell them, they’d better start looking harder and give you daily updates on all the places they actually searched with documentation of said searches. Not just “lip” service, saying they’re looking. Carolyn
Sent from Yahoo Mail for iPad
LikeLike
Thanks Carolyn. I raising hell have no doubt.
LikeLike
They are insured but still I can’t replace them!
LikeLike
You might want to notify your insurance agent about the loss, Or whoever is carrying the insurance on the quilts. Once an adjuster is assigned they tend to get very serious about the lost package. Because of course they don’t like to pay out on a claim. Hope this helps.
LikeLike
Oh Jackie I’m so sorry to hear this. I hope you get good news soon.
LikeLike
Thank you Barb.
LikeLike